Got questions?

We've got answers! Here are the responses to our most frequently asked ordering questions.


We will always process and ship orders out within 2 business days. If you place your order on a Friday, we will ship it out first thing Monday.

Shipping Time

Once we process and ship your order we will hand the package over to the selected courier. Shipping times may vary and are usually delivered within few days to a week depending on your location.


We have a 30 day return window. If you need to return your order for any reason, please reach out us in the contact form below.

Can I Send This As A Gift?

Yes, absolutely! During checkout be sure to click "Is It A Gift?" box to add a personalized message.

Drop us a line.

Contact Information

Billing Address:
1482 East Valley Rd
Santa Barbara, CA 93108

Return Address:
Herban Essentials c/o Diplomat
13010 Bradley Ave
Sylmar, CA 91342